Politique de confidentialité

1.  Définitions

‍

Lorsque nous disons "nous", "notre", et "Refettorio" nous faisons référence à Refettorio Geneva, Rue de Lyon 120, 1203 Genève, CH.
Nous sommes un restaurant à but non lucratif, un espace de bénévolat et d'événements à Genève (les "Services").
Lorsque nous disons "vous" ou " Utilisateur" nous faisons référence à une personne qui a utilisé nos Services, qui s'est abonnée à nos e-mails ou à toute autre personne qui visite l'un de nos sites web.
Données à caractère personnel, Informations personnelles désigne toute information qui vous identifie ou peut être utilisée pour vous identifier directement ou indirectement, y compris, mais sans s'y limiter, le nom et le prénom,
date de naissance, l'adresse électronique, le sexe, la profession ou d'autres informations démographiques.
Vous devez lire attentivement cette politique de confidentialité avant d'utiliser nos services.

‍

‍

‍

2. Généralités

‍

Nous proposons les Services sur notre site internet refettorio-geneva.org.
La présente Politique de confidentialité s'applique à ce site web, ainsi qu'à tout autre site ou application mobile détenu ou exploité par nous (chacun un "site web" et ensemble les "sites web"). Les sites web" comprennent les sites web eux-mêmes, ainsi que les pages web, les fonctions interactives, les applications, les widgets, les blogs, les réseaux sociaux, les "onglets" de réseaux sociaux, ou toute autre offre en ligne, mobile, ou sans fil qui affichent un lien vers la présente politique de confidentialité, que l'on y accède par ordinateur, appareil mobile ou toute autre technologie, manière ou moyen.
En fournissant les services, et comme décrit plus en détail ci-dessous, nous pouvons collecter des données personnelles vous concernant.
La présente politique de confidentialité couvre notre traitement des données personnelles que nous recueillons lorsque vous accédez à nos services ou les utilisez, mais pas les pratiques des sociétés que nous ne possédons pas ou que nous ne contrôlons pas, ou des personnes que nous ne possédons pas ou que nous ne contrôlons pas.
contrôlons pas, ou des personnes que nous ne gérons pas.
Nous ne collectons ni ne sollicitons sciemment des données personnelles auprès de personnes n'ayant pas l'âge légal (selon votre juridiction). Si vous n'avez pas l'âge légal (selon votre juridiction), n'essayez pas de vous inscrire aux services ou de nous envoyer des données personnelles vous concernant.
Si nous apprenons que nous avons collecté des données personnelles auprès de personnes n'ayant pas l'âge légal (selon votre juridiction), nous supprimerons ces données le plus rapidement possible. Si vous pensez que
qu'une personne n'ayant pas l'âge légal (selon votre juridiction) nous a fourni des données personnelles, veuillez nous contacter à l'adresse suivante: info@materfondazione.com

‍

‍

2.1. Votre consentement

‍

En utilisant ou en accédant au service de quelque manière que ce soit, vous reconnaissez que vous acceptez les pratiques et les politiques décrites dans la présente politique de confidentialité et que vous acceptez explicitement le stockage, l'utilisation et la gestion de vos données personnelles par nous et nos fournisseurs de services aux fins spécifiées ci-dessous.
Conformément aux utilisations des données personnelles couvertes par la présente politique, nous pouvons transférer des données personnelles à des sociétés qui nous aident à promouvoir, fournir ou soutenir nos services. Tous les fournisseurs de services
Tous les prestataires de services concluent avec nous un contrat qui protège les données à caractère personnel et limite leur utilisation de toute donnée à caractère personnel conformément à la présente politique. Dans le cadre de nos services, nous pouvons utiliser et intégrer vos données personnelles. Nous pouvons partager ces informations avec des tiers conformément aux utilisations approuvées dans la présente politique.

‍

‍

‍

2.2. Utilisation et divulgation des informations personnelles

‍

Nous pouvons utiliser et divulguer les données à caractère personnel uniquement aux fins suivantes :

• Pour l'inscription à notre service.
• Pour exécuter un contrat dans lequel vous êtes impliqué en tant que partie.
• Pour promouvoir l'utilisation de nos services auprès de vous et d'autres personnes.
• Pour vous envoyer du contenu informatif et promotionnel conformément à vos préférences en matière de marketing.
• Pour facturer et collecter l'argent qui nous est dû.
• Pour votre participation à des concours et à des programmes de fidélisation.
• Pour vous envoyer des messages d'alerte système.
• Pour communiquer avec vous au sujet de votre compte et vous fournir une assistance à la clientèle.
• Pour faire respecter nos conditions d'utilisation et la législation en vigueur.
• Protéger les droits et la sécurité de nos utilisateurs et de tiers, ainsi que les nôtres.
• répondre aux exigences légales, y compris se conformer aux décisions de justice, aux demandes de communication de pièces valables, aux citations à comparaître valables et à d'autres mécanismes juridiques appropriés
• fournir des informations à des représentants et à des conseillers, y compris des avocats et des comptables, pour nous aider à nous conformer aux exigences légales, comptables ou de sécurité.

‍

3. Contact us

‍

If you have any questions or comments, or if you want to update, delete, or change any Personal Data we hold, or you have a concern about the way in which we have handled any privacy matter, please contact us at info@materfondazione.com.

You may also contact us by postal mail at:

Rue de Lyon 120, 1203 Genève, CH.

‍

‍

4. Changes

‍

We are constantly trying to improve the Service, so it may change over time and we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice on our website, by sending you an email, and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us, those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Our electronically or otherwise properly stored copies of this Privacy Policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Privacy Policy which were in effect on each respective date you visited the Website.

‍

‍

5. Your data

‍

5.1. Data provided by you

‍

Data you voluntarily provide to us: when you sign up for and use the Services, consult with our customer support team, send us an email, integrate the Services with another website or service, or communicate with us in any way, you are voluntarily giving us information that we collect. That data may include your

• name
• email address
• physical address
• IP address
• phone number
• age

as well as details including gender, occupation, location, purchase history, and other demographic information.

By giving us this data, you consent to this data being collected, used, disclosed, transferred and stored by us, as described in our Terms of Use and in this Privacy Policy.

‍

‍

5.2. Data collected automatically

‍

Whenever you interact with the Service, we automatically receive and record information about your visit to our Websites, your usage of the Services, and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our Websites or other websites. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies.

We may receive information about how and when you use the Services, store it in log files or other types of files associated with your account, and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you have taken within the application.

We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Service – for example, this data can tell us how often users use a particular feature of the Service, and we can use that knowledge to make the Service interesting to as many users as possible.

‍

‍

5.3. Cookies and tracking

‍

We and our partners may use various technologies to collect and store information when you use our Services, and this may include using cookies and similar tracking technologies on our Website, such as pixels and web beacons, to analyze trends, administer the website, track users’ movements around the website, serve targeted advertisements, and gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. We partner with third parties to display advertising on our website or to manage and serve our advertising on other sites. Our third party partners may use cookies or similar tracking technologies in order to provide you advertising or other content based upon your browsing activities and interests. This Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.

“Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.

‍

‍

5.4. Information from other sources

‍

From time to time we may obtain information about you from third party sources, such as public databases, social media platforms, third party data providers and our joint marketing partners. We take steps to ensure that such third parties are legally permitted or required to disclose such information to us. Examples of the information we may receive from other sources include: demographic information, device information (such as IP addresses), location, and online behavioral data (such as information about your use of social media websites, page view information and search results and links). We use this information, alone or in combination with other information (including Personal Data) we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products features, and services.

We may combine Personal Data with other information we collect or obtain about you (such as information we source from our third party partners), to serve you specifically, such as to deliver a product or service according to your preferences or restrictions, or for advertising or targeting purposes in accordance with this Privacy Policy. When we combine Personal Data with other information in this way, we treat it as, and apply all of the safeguards in this Privacy Policy applicable to, Personal Data.

‍

‍

5.5. Anonymous information

‍

We may create Anonymous Information records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Information to analyze request and usage patterns so that we may enhance the content of our Services and improve website navigation. We reserves the right to use Anonymous Information for any purpose and disclose Anonymous Information to third parties in its sole discretion.

‍

‍

6. Public information and third party websites

‍

Our Websites include links to other websites, whose privacy practices may be different from ours. If you submit Personal Data to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Website you visit.

Our Websites include social media features. These features may collect information about your IP address and which page you are visiting on our Website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

‍

‍

7. Your specific rights regarding personal data

‍

Right of access: This Privacy Policy describes what data we collect and how we use it. As mentioned above, you may contact us directly to request access to information that we hold and request other information according to Article 15 EU GDPR.

Right to erasure (Right to be forgotten): You may terminate your account at any time, in which case we will permanently delete your account and all data associated with it.

Right to rectification: You may access and update your account settings at any time to correct or complete your account information upon your request at any time. You may also contact us at any time to access, correct, amend or delete information that we hold about you.

We will give you access to any Personal Data we hold about you within 30 days of any request for that information. You may request to access, correct, amend or delete information we hold about you by contacting our support info@materfondazione.com. Unless it is prohibited by law, we will remove any Personal Data about you from our servers at your or their request. There is no charge for an individual to access or update their Personal Data.

Right of portability: We will export your account data to a third party at any time upon your request.

‍

‍

8. Email tracking

‍

Our servers do not record email addresses of visitors unless expressly specified for purposes such as means of identification for a service or tool available for registered and/or restricted use.

We keeping your email addresses in order to send you messages or company news, email addresses may be used also to market our products.

However, if you wish to avoid receiving any future mailings from us, please:

• reply back to our message with ‘UNSUBSCRIBE’ in the subject line.

‍

9. Disclosing personal information to the third parties

‍

We may disclose Personal Data to the following types of third parties for the purposes described in this policy:

1. Service Providers. Sometimes, we share your information with our third party Service Providers, who help us provide and support our Services. For example, if it is necessary to provide you something you have requested (like receiving our news and updates), then we may share your Personal Data with a Service Provider for that purpose. Just like with the other third parties we work with, these third party Service Providers enter into a contract that requires them to use your Personal Data only for the provision of services to us and in a manner that is consistent with this policy.
2. Advertising partners. We may partner with third party advertising networks and exchanges to display advertising on our Websites or to manage and serve our advertising on other sites and may share Personal Data with them for this purpose. All third parties with which we share this information are required to use your Personal Data in a manner that is consistent with this policy.
3. Social media as described above.

‍

10. Contests

‍

We may, from time to time, offer surveys, contests, loyalty programs or other promotions on our Websites or through social media (collectively “Our Promotions”). Participation in our Promotions is completely voluntary. Information requested for entry may include personal contact information such as your name, address, date of birth, phone number, email address, username, and similar details. We use the information you provide to administer Our Promotions. We may also, unless prohibited by the Promotion’s rules or law, use the information provided to communicate with you, or other people you select, about our Services. We may share this information with our affiliates and other organizations or Service Providers in line with this policy and the rules posted for the Promotion.

‍

‍

11. Storing information under your account

‍

Information placed and stored on our Websites, designed for the storage and retrieval of personal data or providing you the services you have requested is tied to the username and password of the member whose Internet account information is stored under.

We will use and disclose the information stored under your account only for the reasons discussed above.

‍

‍

12. Accuracy and retention of data

‍

We will retain your Personal Data for as long as needed to provide our Services or to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes, then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Data. We will retain your information for as long as your account is active or as long as needed to provide you with our Services.

‍

‍

13. Your personal data protection

‍

We take reasonable and appropriate measures to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of the Personal Data.

We don’t store individual Internet account passwords in the accessible format, and will not divulge or change any passwords on any account without proper authorization from the account owner or responsible party.

In addition, any information collected through our websites or over the Internet is transmitted using current industry-standard security and/or encryption methods aimed at protecting our customer’s information from unauthorized access or use.

We recommend that you always keep your password private, and change it periodically in order to better protect your personal data.

If a security breach causes an unauthorized intrusion into our system that materially affects your Personal Data, then we will notify you as soon as possible and later report the action we took in response.

Our servers and offices are located in Geneva, Switzerland so your information may be transferred to, stored, or processed in that countries. While the data protection, privacy, and other laws of that countries might not be as comprehensive as those in your country, we take many steps to protect your privacy. By using our Websites, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in that  countries and those third parties with whom we share it as described in this policy. If applicable

We guarantee that any actions regarding Personal Data are carried out in full compliance with this Policy and the principles set forth in the EU GDPR.

Updated 5 April 2024

‍

‍